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Shipping Policy

SHIPPING POLICY
We will only ship orders to the billing address associated with the purchasing credit/debit card OR the address confirmed on your PayPal account. After your order is fulfilled and packaged, it will be shipped via USPS. All domestic packages will require signature confirmation. Orders generally ship Monday through Friday only. Saturday delivery may be available for an additional charge. Sunday and holiday deliveries are not available. Multiple items ordered under a single order may not always ship together. In the case of multiple shipments for an order, you will not be charged any additional shipping fees. To ensure a safe and secure delivery of your order, we do not ship to P.O. boxes.
For returns, if you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Orders are processed Monday- Friday. Orders that are placed on weekends and Holidays are processed the next business day. All Orders are shipped via USPS. The shipping rate is contiguous to 48 U.S. states priced at $39. Shipping to Alaska, Hawaii, Guam may be subject to higher shipping fees.

 

GENERAL SHIPPING INFORMATION

  • Please allow 1-3 business days for order processing and verification, and an additional 1-3 business days for domestic delivery.
  • All Orders will be shipped with signature required confirmation.
  • We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.
  • Dynast Collect cannot reimburse OR re-ship orders that were mis-delivered by the post office or stolen from a property. Thank you for understanding! 
  • We cannot and will not change or intercept a package to alter the delivery.
  • We will only ship to address provided at checkout.

    Please send us an email at support@dynastycollect.com for any concerns or questions.

    PRIVACY POLICY

    SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
    When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
    Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

    SECTION 2 - CONSENTHow do you get my consent?
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

    How do I withdraw my consent?
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by emailing us at: support@ladynastyjewelry.comLa Dynasty Jewelry243 SW 152nd St Burien Washington US 98166SECTION 3 - DISCLOSUREWe may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    SECTION 4 - SHOPIFYOur store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
    Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

    Payment:
    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
    For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

    SECTION 5 - THIRD-PARTY SERVICESIn general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links
    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
    Google analytics:
    Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

    SECTION 6 - SECURITYTo protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

    SECTION 7 - COOKIESHere is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
    _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
    _secure_session_id, unique token, sessional
    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
    PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where


    SECTION 8 - AGE OF CONSENTBy using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

    SECTION 9 - CHANGES TO THIS PRIVACY POLICYWe reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
    If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

    QUESTIONS AND CONTACT INFORMATIONIf you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@dynastycollect.comor by mail at
    Dynasty Collect
    243 SW 152nd St Burien Washington US 98166

    JEWELRY EDUCATION

    We offer both natural and lab-grown diamonds, typically ranging from SI to VS quality. Many of our engagement rings feature lab diamonds and can include a GIA certificate upon request (some already come with one). If you're looking for a specific diamond quality or type for a custom piece, we can source it for you — just let us know what you have in mind.

    The stones in our (non-diamond Collection) are Cubic Zirconia or more commonly referred to as "CZ stones". This stone is an artificially made stone made from a synthesized material called zirconium silicate. It can vary in appearances such as size, color, and cut. Due to its low cost, durability and visual likeliness to that of a diamond, Cubic Zirconia has become one of the biggest competitors in the gem industry.

     

    They roll off our tongues in the same way but they hold different meanings. The term "carat" is the unit of measuring weight used to measure the weight of diamonds (e.g., a 1/2 carat diamond or a 1 carat diamond). The term "karat" is used to measure the purity of gold (e.g., 14k gold or 18k gold).

     

    The term "karat" is used to measure the purity of gold (e.g., 14k gold or 18k gold). This is usually visible on the piece itself.

     

    These terms are quite literal for a reason, despite many not knowing the difference. Solid Gold is Solid 10k, 14k, 18k etc. all the way through its core. Gold Filled is a fraction of the cost and is made by bonding gold to a base metal to give it the appearance of gold although the quality does not hold well and it will not hold its value like a genuine solid piece. Gold plated jewelry is of the lowest quality in comparison out of the three mentioned. Its made by adding a very thin layer of gold on to a base metal via an electrical charge, however, these pieces have a very short lifespan of roughly a year since moisture such as sweat and friction can cause the minimal amount of gold to rub off.

     

    At Dynasty Collect, all our products are guaranteed Solid14K of Gold, we offer a variety ofSolid 14K such as Pendants, Chains, Bracelets, 2-tone and even 3-tone colored pieces. 

    The number preceding the letter "k" represents the number of parts of gold, out of 24. For example, "10k gold" represents 10 parts of pure gold out of 24 (10/24 or ~41.7%), with the remaining 14 parts being a mix of alloys. "14k gold" represents 14 parts of gold out of 24 (14/24 or ~58.5%) with the remaining 10 parts being a mix of alloys. 24k gold is the closest to what is accepted worldwide as pure gold (99.9% purity).

    There are several differences among the different gold contents. Here are some you may notice:

    Visual

    Gold with a higher content of gold will give off a stronger tint in color. 14k yellow gold will give off a stronger tint of yellow compared to 10k yellow gold, but won't be as strong in color as 18k yellow gold.

    Feel

    Gold of higher karat content will be heavier overall when compared to an identical piece of jewelry with lower karat content. This is due to the density of pure gold. Gold of higher karat content is also softer and more malleable, so gold such as 18k or 22k will be softer and more delicate than 10k and 14k.

    Durability

    Golds of lower karat will generally be harder. As the karat goes up, the gold material becomes softer. For example, 18k gold is softer than 10k gold. 24k gold is considered the softest and the highest valued gold karat. For the best balance of price, shine, and practicality, 14k and 18k are both recommended.

    Price

    The higher the level of gold purity, the more expensive it will generally be. Simply put, higher gold karats will cost more and lower karat golds will cost less.

    SHIPPING INFORMATION

    All items are made to order the next day. It may take our team from 1-2 days to ship out your order, Please note that turnaround time can be drastically higher during any holiday seasons.

    Please read and understand our SHIPPING POLICY before placing your order.

    After your order has been fulfilled, we will ship out your order via Express USPS shipping. You should receive it within 1-3 business days, depending on your location. Tracking number is provided in email upon order.

    Shipping is free on all domestic orders

    BUY NOW, PAY LATER

    Dynasty Collect offers flexible financing with  Buy now. Pay later companies Affirm & Klarna. Both payment methods offer various payment plans that let you place your order today which we'll ship Immediately. Both services let you spread the cost of your purchase into various Interest-free payments. So you can get your items before you finish paying in full.